Stevenage Helps – A co-operative response to COVID-19

• Lead Member Stevenage Borough Council
• Categories Community

When, shortly after the lockdown started, a 98-year-old resident contacted Stevenage Borough Council to say that she had been told she did not fit the criteria for help with getting a food delivery, the Communities and Neighbourhoods team knew that something had to be done.  Although official help channels had been set up, they were working to the criteria set by health experts about who was most at risk if they caught Covid-19.  Elected Members and others across the council realised some residents in need were falling through the net at a time when supermarket shelves were running low of essential supplies.  Just two days after the Executive and the Senior Management team decided to set up its own operation to support vulnerable residents, Stevenage Helps was ready to take it first call.

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