2024 Case Studies Pack
- May 2024
- Lead Member Glasgow City Council
- Categories Health & Social Care
To combat social isolation and loneliness, the care homes accessed tablets and used smartphone technology to provide video calls with families and continue activities virtually.
Glasgow City Council operates five residential care homes for older people which offer high-quality care and support. In line with Scottish Government guidance, the care home sector was locked down from mid-March 2020 to protect residents and staff, with only essential services provided. This meant that older people in care homes lost essential links to their families and friends, leading to a particular risk of social isolation and loneliness. To address this, the care homes accessed tablets and used smartphone technology to provide video calls with families. Activity coordinators also continued to engage with local communities remotely to provide opportunities to participate wherever possible in a virtual way.
