2024 Case Studies Pack
- May 2024
An existing set of partnerships – including Town and Parish Councils and the third sector – meant there was a strong network to mobilise support for vulnerable residents.
Across Telford & Wrekin there were vulnerable and self-isolating households who needed extra support through the lockdown period – especially those without family, neighbours or other social networks and who needed help obtaining food and medicines. They also needed social contact to address loneliness, anxiety and or other wellbeing issues. As a Co-operative Council, it recognised a duty of care to all vulnerable residents and made a clear commitment to use resources to provide support – for example by redeploying its workforce to new roles. The Council had willing partners, an established network of volunteers, and already had an established voice in the community to reach vulnerable residents.