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Principles met

  • Co-production

    We will develop systems that enable citizens to be equal partners in designing and commissioning public services and in determining the use of public resources.

  • Innovation

    We will embrace innovation in how we work with local communities to drive positive change.

  • Learning

    We will capture and ‘expand’ the experience and learning from individual projects and approaches in order to encourage broader application of co-operative principles within individual member Councils and across the Network.

In 2021, Rochdale Borough Council outlined a plan for Good Help in the borough through a previous case study. What happened next?

Our intention was to embed the approach into the parts of the system that have contact with people to support the building blocks of a good life in the borough. This included putting Good Help into strategies; understanding how people experience it so that we can do more and building that in to our workforce and organisational development; commissioning and services.

Outputs wise, the overall metrics really helped us assure ourselves that things are happening (numbers of people attending trainings; new good help programmes being set up). We set these metrics as the steps towards Rochdale Borough being a Good Help “Place”: We can’t claim that by achieving these, we are all “doing” good help everywhere in the borough with high demand, low resources and crises on many fronts. Of course not: There are times when “any” help is vital, whether it fits the characteristics of good help or not.

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