2024 Case Studies Pack
- May 2024
Brent Council’s digital transformation programme is underpinned by an investment in the digital inclusion of residents to support them with digital skills, access to devices and connectivity and supporting each resident who wants to get online to do so. Brent is committed to helping every resident improve their digital skills, job opportunities and boost confidence, so that nobody gets left behind with rapid changes in technology. The investment in promoting digital inclusion plays a crucial part in getting better outcomes for all communities.
As part of Brent’s Digital strategy, we have been working to address digital exclusion by providing solutions for residents and businesses not only by supplying over 3,000 devices to digitally excluded individuals but assisting them with essential training to help them get connected. This included our Digital Support Fund for Businesses where 100 SMEs received devices, training, and connectivity to support their business get online and adapt to changing consumer habits. Alongside this, over 900 pupils received devices and connectivity in our first two rounds of support for young people, allowing them to participate in online homework sessions and develop their digital skills. As well as this, all eligible residents are able to apply for the Digital Resident Support Fund which provides digitally excluded residents with a device and 12 months free fibre connectivity in their home. To ensure the sustainability of residents remaining digitally included we have also worked closely with local fibre providers to develop a Brent resident social tariff for £5 per month.
Madeleine Leathley
Head of Digital Transformation
Brent Council